Terms of Service

1.         Your Acceptance

By using and/or visiting the web site www.redrockreports.com, including all Content (as defined below) available through redrockreports.com and any associated content such as e-mail feeds and RSS feeds (collectively, the “Website”) which is operated by RedRock Reports, LLC (“RedRock Reports,” “we”), you signify your assent to these terms and conditions (the “Terms of Service”).  These Terms of Service as well as any subscription agreement between you, your employer or the party with which you contract to resell their products and services (in each case such party is our “customer”) and RedRock Reports and any end user license agreement under such a subscription agreement that you agree to (collectively, the “Subscription Agreement”) govern your use of the Website. In the event of a conflict between the Subscription Agreement applying to you and these Terms of Service, the terms of the Subscription Agreement shall prevail.

ATTENTION:  PLEASE READ THESE TERMS OF SERVICE AND OUR PRIVACY POLICY, WHICH ARE PART OF THESE TERMS OF SERVICE, CAREFULLY BEFORE USING THIS WEBSITE.  ACCESSING ANY PART OF THIS WEBSITE OR ASSOCIATED CONTENT SUCH AS EMAIL FEEDS AND RSS FEEDS INDICATES THAT YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE IN FULL. IF YOU DO NOT ACCEPT THESE TERMS OF SERVICE, DO NOT USE, ACCESS, OR DOWNLOAD MATERIALS FROM THIS WEBSITE OR ASSOCIATED CONTENT AND LEAVE THE WEBSITE IMMEDIATELY. You acknowledge: (a) that you have read and understood these Terms of Service; and (b) that these Terms of Service have the same force and effect as a signed agreement.

We reserve the right to modify the Website (or any portion of the Website), with or without notice to you, and are not obligated to support or update the Website except as specified in the Subscription Agreement. You agree thatRedRock Reports shall not be liable to you or any third party in the event that we exercise our right to modify the Website (or any portion of the Website).  Unless explicitly stated otherwise, any new features that augment or enhance the current Website shall be subject to these Terms of Service.

These Terms of Service were last revised on April 2012.  We may change these Terms of Service at any time. Please review the Terms of Service each time you visit the Website. BY USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE MOST RECENT VERSION OF THE TERMS OF SERVICE.

These Terms of Service include a disclaimer of warranties and a disclaimer of liability, as well as indemnification by you, in Sections 11, 12, and 13.  Please review those sections (and all other terms) carefully.

2.         Privacy Policy

Our Privacy Policy describes the information RedRock Reports collects when you and others use this Website. It also describes how RedRock Reports uses any personal information you share with it. Our Privacy Policy is part of these Terms of Service. By agreeing to these Terms of Service, you are also consenting to our use of your personal information in accordance with our Privacy Policy. Please click here to review our Privacy Policy.

3.         Links to and From the Website

a.              These Terms of Service apply to all users of the Website, including users who are also contributors of content, information, and other materials or services on the Website. The Website may contain links to third party websites that are not owned or controlled by RedRock Reports. RedRock Reports has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites, and you access and use these websites solely at your own risk. These links are provided for your reference and convenience only, and do not necessarily imply any endorsement, sponsorship or recommendation of the material on these third-party websites or any association with their operators.  In addition, RedRock Reports will not and cannot control or edit the content of any third-party site. By using the Website, you expressly relieve RedRock Reports from any and all liability arising from your use of any third-party website and from any loss or damage of any sort you may incur from dealing with any third party. Accordingly, we encourage you to be aware when you leave the Website and to read the terms and conditions of use for each other website that you visit.

b.-Except-as-you-have-otherwise-agreed-with-RedRock-Reports-you-may-link-to-the-home-page-and-no-other-page-of-the-Website-from-your-website-subject-to-the-following:-1-you-may-not-frame-the-Website-or-any-portion-of-the-Website-2-you-will-not-override-or-“>b.              Except as you have otherwise agreed with RedRock Reports, you may link to the home page (and no other page) of the Website from your website, subject to the following:  (1) you may not frame the Website or any portion of the Website; (2) you will not override or hinder the functionality of an end-user’s Web browser’s “back” function; (3) the link must be identified using a plain text rendering of the RedRock Reports name and not any RedRock Reports logo; (4) you may not use any RedRock Reports logo in any way; (5) you may not use the link in any way that suggests that RedRock Reports is associated with or endorses you or your website; (6) the link may not appear on any website that a reasonable person may consider obscene, defamatory, harassing, offensive or malicious, and may not be presented in any way that disparages RedRock Reports or damages its reputation or goodwill; and (7) we may terminate your right to link to the Website at any time for any reason or no reason.

4.         Website Access/Users Who Violate Terms of Service

a.              RedRock Reports hereby grants you permission to use the Website as set forth in these Terms of Service and the Subscription Agreement, provided that:  (1) you will not copy, download or distribute any part of the Website in any form or medium without RedRock Reports’ prior written authorization, including in a Subscription Agreement, except for the limited copy rights expressly permitted herein; (2) you will not alter, modify, or make derivative works from any part of the Website without RedRock Reports’ prior written authorization; and (3) you will otherwise comply with these Terms of Service and Subscription Agreement.

b.              RedRock Reports may, in appropriate circumstances and at its sole discretion, disable or terminate the accounts of users who violate these Terms of Service, including, but not limited to, the accounts of users who post User Submissions (defined below) that infringe copyrights, trademarks, rights of publicity, or other intellectual property rights.  If users repeatedly infringe the rights of others, their accounts will likely be terminated.

5.         Restrictions on Use of the Website

a.              In your use of the Website, you shall not:

·       use web crawlers, web robots, web scutters, ants, automatic indexers, bots, worms, and other such devices in connection with the Website; provided, however, that general purpose internet search engines and non-commercial public archives that use tools to gather information for the sole purpose of displaying hyperlinks to the Website are granted a limited exception from the foregoing exclusion, provided that they do so from a stable IP address or range of IP addresses using an easily-identifiable agent;

·       post, transmit or submit any confidential, false, misleading, unlawful, infringing, threatening, abusive, harassing, libelous, defamatory, discriminatory, obscene, inflammatory, scandalous, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or would otherwise violate the law;

·       use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website;

·       obtain or attempt to obtain any content through any means not intentionally made available or provided for through the Website;

·       impersonate or misrepresent your affiliation with someone else;

·       remove, modify, disable, block, obscure or otherwise impair any advertising in connection with the Website;

·       collect personally identifiable information of other users or visitors;

·       harvest information about users for the purpose of sending, or to facilitate or encourage the sending of, unsolicited bulk or other communications;

·       solicit other users to join, become members of, or contribute money to any online service or other organization;

·       post or transmit any worms, viruses, Trojans, or other harmful, disruptive, or destructive files, code, or programs to the Website; or

·       use the Website to advertise or perform any commercial solicitation.

b.              RedRock Reports will fully cooperate with any law enforcement authorities or court order requesting or directing RedRock Reports to disclose the identity of anyone violating these Terms of Service.

c.              RedRock Reports believes in children’s online safety and does not wish to receive information regarding children under 13 years old.  Therefore, you may not post or transmit any personally-identifiable information of a child under 13 years old or information sufficient to locate such a child on or through the Website.

6.         Intellectual Property Rights

a.              Everything you see, hear, or otherwise experience on this Website, including but not limited to the videos, text, software, photographs, scripts, graphics, interactive features and the like (collectively, “Content”) and the trademarks, service marks and logos contained therein (“Marks”), are owned by or licensed to RedRock Reports, subject to copyright and other intellectual property rights under United States and foreign laws and international conventions. RedRock Reports owns the copyright in the selection, coordination, arrangement and enhancement of the Content. Content may be “Subscription Content” which is the portion of the Content for which a subscription has been purchased under a Subscription Agreement, “Online Store Content” which is additional Content for which a license can be purchased under Section 10 below, “User Submissions” (as defined below) and materials belonging to your employer or the party with which you contracted to resell their products and services (“Customer Materials”). Any unauthorized use of any materials on this Website may violate copyright, trademark, and other laws.  REDROCK REPORTS and the RedRock Reports Logo are trademarks of RedRock Reports.

b.              Content on the Website is provided to you AS IS for your information and personal use in each case for the benefit of our customer only. For your personal use for the benefit of our customer only, you may (i) view, copy, download and print pages and podcasts that form part of the Sales Tools Library portion of the Subscription Content on the Website to which you are given access that are included in the subscription purchased under the Subscription Agreement subject to any restrictions in the Subscription Agreement, (ii) view the data that forms part of the Funding Database portion of the Subscription Content on the Website to which you are given access that are included in the subscription purchased under the Subscription Agreement and you may print limited numbers of pages thereof subject to any restrictions in the Subscription Agreement, (iii) view and print any pages of any Online Store Content to which you purchase a license subject to any restrictions in the Subscription Agreement and at the point of purchase, (iv) view any applicable Customer Materials (unless additional rights are given to you by our customer separately) to which you are given access, and (v) view any User Submissions to which you are given access. All viewing, copying, downloading and printing permitted above is for normal and customary use only for our customer’s internal support and training purposes. Otherwise, the Website may not be used, copied, modified, reproduced, distributed, published, performed, streamed, transmitted, broadcasted, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. RedRock Reports reserves all rights not expressly granted in and to the Website and the Content. You agree not to use, copy, download, or distribute any of the Content other than expressly permitted herein or in your Subscription Agreement, including any use, copying, downloading, making derivative works from, or distribution of User Submissions of third parties obtained through the Website for any commercial purposes. You may not incorporate the Content into, or stream or transmit the Content via any hardware or software application or make it available via frames or in-line links unless expressly permitted by RedRock Reports in writing.  You may not create, recreate, advertise or distribute an index of a significant portion of the Content unless authorized by RedRock Reports.  You may not build a business using the Content, whether or not for profit.  If you copy or print pages of the Content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with security-related features of the Website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Website or the Content therein, nor may you scrape any pages.

7.         User Submissions

a.              The Website may permit the submission of text, photos, videos, material, information, comments, feedback, notes, messages, ideas, concepts, know-how, techniques, or other communications submitted by you and other users (“User Submissions”) and the hosting, sharing, and/or publishing of such User Submissions. User Submissions are not Customer Materials. You understand that whether or not such User Submissions are published, RedRock Reports (1) does not pay any compensation for User Submissions, and (2) is under no obligation to respond to or post any User Submissions.

b.              You shall be solely responsible for your own User Submissions and the consequences of posting or publishing them. However, by submitting the User Submissions to RedRock Reports, you hereby grant RedRock Reports and its successors, assigns, and affiliates a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicenseable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, broadcast, perform, make, use, import, offer to sell, sell, and otherwise transfer and exploit all copyrights, inventions, and other intellectual property rights in the User Submissions in connection with the Website and RedRock Reports’ (and its successors’, assigns’, and affiliates’) business, including without limitation for promoting and redistributing part or all of the Website (and derivative works thereof) in any form and media formats and through any media channels. You also hereby grant each user of the Website a worldwide, non-exclusive, royalty-free license to access your User Submissions through the Website, and to use, reproduce, distribute, prepare derivative works of, display and perform such User Submissions as permitted through the functionality of the Website and under these Terms of Service.

c.              In connection with User Submissions, you represent and warrant that you will not:  (i) submit material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner to post the material and to grant RedRock Reports all of the license rights granted herein; (ii) publish falsehoods or misrepresentations that could damage RedRock Reports or any third party; and (iii) submit material that is otherwise inappropriate. In addition, you agree to pay for all royalties, fees, and other payments owed to any party by reason of your posting or submitting User Submissions.  RedRock Reports does not endorse any User Submission or any opinion, recommendation, or advice expressed therein, and RedRock Reports expressly disclaims any and all liability in connection with User Submissions. RedRock Reports does not permit copyright infringing activities, infringement of rights of publicity, or infringement of other intellectual property rights on its Website, and RedRock Reports will remove all Content (including User Submissions) if properly notified that such Content or User Submission infringes on another’s rights. (See Section 8 below). RedRock Reports may or may not monitor User Submissions.  RedRock Reports reserves the right to remove Content (including User Submissions) without prior notice and for any reason. RedRock Reports also reserves the discretion to decide whether Content (including a User Submission) is appropriate and complies with these Terms of Service.

d.              You understand that when using the Website, you will be exposed to User Submissions from a variety of sources, and that RedRock Reports is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such User Submissions. You further understand and acknowledge that you may be exposed to User Submissions that are inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against RedRock Reports with respect thereto, and agree to indemnify and hold RedRock Reports, its owners/operators, affiliates, and/or licensors, harmless to the fullest extent allowed by law regarding all matters related to your use of the Website.

8.         Notice and Procedure for Making Claims of Intellectual Property Infringement

If you are an intellectual property owner or an agent thereof and believe that either (1) any Content on the Website or (2) any material or activity contained on an online location to which RedRock Reports has referred or linked users, infringes upon your intellectual property rights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing our Copyright Agent with the following information in writing (see 17 U.S.C. 512(c)(3) and 512(d) for further detail):

a.              a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

b.              identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works on the Website are covered by a single notification, a representative list of such works on the Website;

c.              identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material (or in the case of referrals or links that are claimed to lead to infringing material or activity, identification of the reference or link that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate that reference or link);

d.              information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an e-mail address;

e.              a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

f.               a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Notification pursuant to the DMCA should be submitted to:

Caren Normandin, carennorm@redrockreports.com, 650 564-9400

325 Sharon Park Dr. Suite 540, Menlo Park CA 94025

You acknowledge that if you fail to comply with all of the requirements of this section, your DMCA notice may not be valid.  E-mails or notices sent to RedRock Reports without a proper subject line, or for purposes other than communication about intellectual property claims, may not be acknowledged or responded to.

9.         Trademarks and Celebrity Material

a.              RedRock Reports responds to complaints that Content infringes trademarks or celebrity material. Trademarks include logos, brand names, and trade dress, which is the distinctive visual appearance of a product or its packaging.

b.              Please be aware that celebrities, and sometimes others, may have a “right of publicity,” which means that they may have a right to control commercial uses of their name, image, likeness, and other aspects of their identity. Although you may be a fan, you risk infringing celebrity rights if you use a celebrity name or likeness on the Website and you don’t have the celebrity’s permission.

If you are a trademark owner or a celebrity and you believe your rights have been infringed the Website, please submit a notification of infringement to our agent listed in Section 8 above.

c.              To submit a notification, you must be the trademark owner or celebrity or an authorized agent of the trademark owner or celebrity.

d.              When submitting a notification of trademark or trade dress infringement, provide a copy of the relevant trademark or trade dress registration(s) from the U.S. Patent and Trademark Office. Please also provide the location on the Website where you believe the infringement is occurring.

10.       Online Store Pricing and Payment

a.              Purchasing Items from Online Store.  Subscriptions to Subscription Content are purchased through our customer.  However, if you wish to purchase Online Store Content from the online store on the Website (each such purchase, a “Transaction”), you will be asked to supply certain information applicable to your Transaction, including, without limitation, credit card and other information. Any information that you provide to RedRock Reports will be handled in the manner described in our PRIVACY POLICY. You agree that all information that you provide in connection with your purchase will be accurate, current and complete. You agree to pay all charges incurred by you or any users of your account and credit card at the price(s) set forth on the Website at the time of your purchase, however, such prices do not include and you must pay any excise, sales, use or like taxes.   Prices advertised on the Website are subject to increase in the amount of any such tax that RedRock Reports may be required to collect or pay in connection with the Transaction.

            THE LICENSING OR SALE OF PUBLICATIONS AND OTHER ITEMS IN THE ONLINE STORE, MAY BE REGULATED BY CERTAIN STATE AND FEDERAL LAWS OR REGULATIONS. YOU ACKNOWLEDGE THAT COMPLYING WITH LAWS IS YOUR RESPONSIBILITY, AND YOU AGREE NOT TO HOLD REDROCK REPORTS LIABLE FOR YOUR FAILURE TO COMPLY WITH ANY LAW OR OUR FAILURE TO NOTIFY YOU OF, OR PROPERLY APPLY, ANY LAW. WE WILL COMPLY WITH LAW ENFORCEMENT AND MAY PROVIDE THEM WITH ALL INFORMATION YOU SUBMIT TO US TO ASSIST IN ANY INVESTIGATION OR PROSECUTION THEY MAY CONDUCT. You further agree that you will not attempt to conceal your identity by using multiple Internet Protocol (“IP”) addresses or email addresses to use or to purchase items on the Website. You grant RedRock Reports the right to provide any information you submit to third parties for purposes of facilitating the completion of Transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any Transaction.

b.              Payment Processing. When you initiate an online purchase, Authorize.net will be handling the transaction and collecting payment.  Orders will be processed only after a billing address, and other billing information, has been verified. If we receive incorrect billing or credit card account information the processing of your purchase will be cancelled without further notice.

c.              Availability.  RedRock Reports sells items on behalf of others, which means RedRock Reports does not control inventory or availability.  Item sellers may change availability in their sole and absolute discretion.

d.              Order Confirmation. If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with RedRock Reports whether or not your order has been placed.

e.              Payment Methods.  RedRock Reports accepts payment via American Express, Visa and MasterCard.  All credit card transactions are processed through Authorize.net.  All prices on the Website are stated in U.S. Dollars, and payment must be made in U.S. Dollars.

f.               Refunds and Exchanges.  Before making a purchase on the Website, carefully review the item listing and all policies established by the seller, if any.  We will not issue refunds or exchanges.  You agree that you will not attempt to circumvent any refund prohibitions with regard to items you purchased on the Website. You will not contact RedRock Reports to seek a refund or exchange from RedRock Reports, and you will not dispute or otherwise seek a “chargeback” from the company whose credit card you used to purchase items from the online store on the Website. Should you do so, your purchase may be cancelled, and RedRock Reports may, in its sole discretion, refuse to honor pending and future purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from using the Website. RedRock Reports will not be responsible or liable in any way for refunds or exchanges.

11.       Warranty Disclaimer

YOU AGREE THAT YOUR USE OF THE WEBSITE SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, REDROCK REPORTS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, LICENSORS AND SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, AND OTHERWISE IN CONNECTION WITH THE WEBSITE AND YOUR USE THEREOF AND ANY CONTENT AND SERVICE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, SECURITY, ACCURACY, THE USE OF REASONABLE CARE AND SKILL, AND NON-INFRINGEMENT, AS WELL AS WARRANTIES ARISING BY USAGE OF TRADE, COURSE OF DEALING, AND COURSE OF PERFORMANCE. WITHOUT LIMITING THE FOREGOING, REDROCK REPORTS DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THE WEBSITE OR ON ANY WEBSITES LINKED TO THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT OR THAT THE WEBSITE OR ANY SERVICE WILL OPERATE WITHOUT INTERRUPTION OR ERROR.  ALTHOUGH REDROCK REPORTS STRIVES TO UPDATE INFORMATION ON A PERIODIC BASIS, IT IS SOLELY YOUR RESPONSIBILITY TO VERIFY THE AVAILABILITY AND QUALIFICATIONS FOR ANY FUNDING, THE ACCURACY OF SCHOOL INFORMATION, THE INFORMATION PROVIDED IN VIDEO TRAININGS, AND ALL OTHER INFORMATION ON THE WEBSITE.  REDROCK REPORTS ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DATA LOSS OR CORRUPTION), RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITE INCLUDING ANY SERVICE, (III) UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR INFORMATION STORED THEREIN, (IV) INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE, (IV) BUGS, VIRUSES, TROJAN HORSES, DESTRUCTIVE COMPUTER CODES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY, AND/OR (V) LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE.

12.       Limitation of Liability

IN NO EVENT SHALL REDROCK REPORTS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM THIS WEBSITE, INCLUDING WITHOUT LIMITATION, FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY, (V) USER SUBMISSIONS, THIRD PARTY WEBSITES AND/OR (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT WHEREIN SUCH CONTENT IS POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT RedRock Reports IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

Any claims relating to use of the Website must be bought within one (1) year from the date the cause of actions arose.  Claims brought after such period are VOID.  The Website is controlled and offered by RedRock Reports from its facilities in the United States of America. RedRock Reports makes no representations that the Website is appropriate or available for use in all jurisdictions. Those who access or use the Website do so at their own volition and are responsible for compliance with local and all other applicable laws, restrictions, and regulations.

13.       Indemnity

YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS REDROCK REPORTS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS AND SUPPLIERS FROM AND AGAINST ANY CLAIMS, LOSSES, OBLIGATIONS, DEMANDS, LIABILITIES, EXPENSES, DAMAGES, COSTS, DEBT, AND ATTORNEY’S FEES RESULTING FROM: (1) YOUR USE OF, ACCESS TO, OR MISUSE OF THE WEBSITE; (2) YOUR VIOLATION OF ANY TERM OF THESE TERMS OF SERVICE; (3) YOUR VIOLATION OF ANY THIRD PARTY RIGHT, INCLUDING WITHOUT LIMITATION ANY COPYRIGHT, PROPERTY, OR PRIVACY RIGHT; (4) ANY CLAIM THAT ONE OF YOUR USER SUBMISSIONS CAUSED DAMAGE TO AN INDEMNIFIED PARTY OR A THIRD PARTY; (5) ANY ACTIVITY RELATED TO YOUR INTERNET ACCOUNT OR USING YOUR EMAIL ADDRESS AND PASSWORD (INCLUDING NEGLIGENT OR WRONGFUL CONDUCT) BY YOU OR ANY OTHER PERSON ACCESSING THE WEBSITE USING YOUR INTERNET ACCOUNT; OR (6) ANY TRANSACTION YOU CONDUCT AS A RESULT OF THE CONTACT FACILITATED BY THE WEBSITE.  IF REDROCK REPORTS DOES TAKE ANY LEGAL ACTION AGAINST YOU AS A RESULT OF YOUR VIOLATION OF THESE TERMS OF SERVICE, REDROCK REPORTS WILL BE ENTITLED TO RECOVER FROM YOU, AND YOU AGREE TO PAY, ALL REASONABLE ATTORNEYS’ FEES AND COSTS OF SUCH ACTION, IN ADDITION TO ANY OTHER RELIEF GRANTED TO REDROCK REPORTS.

14.       Ability to Accept Terms of Service

You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, warranties, and indemnification set forth in these Terms of Service, and to abide by and comply with these Terms of Service. The Website is not intended for children under 13.  If you are under 13 years of age, then please do not use the Website.

15.       Assignment

These Terms of Service, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by RedRock Reports without restriction and without notice to you.

16.       Modifications to Service

RedRock Reports reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Website (or any part thereof) with or without notice. You agree that RedRock Reports shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website.

17.       Export Control

Software and the transmission of applicable technical data, if any, in connection with the Website may be subject to export controls. You agree to comply with all applicable laws regarding software and the transmission of technical data exported from the United States or the country in which you reside.

18.       General

You agree that: (i) the Website shall be deemed solely based in California, United States of America; and (ii) the Website shall be deemed a passive website that does not give rise to personal jurisdiction over RedRock Reports, either specific or general, in jurisdictions other than California. These Terms of Service shall be governed solely by United States and California law, without regard to conflict of law provisions. Any claim or dispute between you and RedRock Reports or its officers, directors, employees, agents, affiliates, licensors or suppliers that arises in whole or in part from the Website shall be decided exclusively by a court of competent jurisdiction located in Santa Clara County, California. You further irrevocably agree to submit to the personal jurisdiction of the courts located within Santa Clara County, California, for the purpose of resolving all such claims or disputes. The Subscription Agreement, these Terms of Service, the Privacy Policy and any other legal notices published by RedRock Reports on the Website, shall constitute the entire agreement between you and RedRock Reports concerning the Website. If any provision of these Terms of Service are held by a court or other tribunal of competent jurisdiction, to be invalid, void, or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms of Service, so that these Terms of Service shall remain in full force and effect. No waiver of any term of these Terms of Service shall be deemed a further or continuing waiver of such term or any other term, and RedRock Reports’ failure to assert any right or provision under these Terms of Service shall not constitute a waiver of such right or provision. RedRock Reports reserves the right to amend these Terms of Service at any time and without notice, and it is your responsibility to review these Terms of Service for any changes. Your use of the Website following any amendment of these Terms of Service will signify your assent to and acceptance of its revised terms.

19.       Questions

If you have questions, please contact RedRock Reports by emailing us at info@redrockreports.com or calling us at (866) 767-7625.

Last revised:  April 27, 2012.